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AZFON EASTERN LUXURY

Customer Care & Store Policies

Everything you need to know about our shopping policies, shipping speed, seamless returns, and security guarantees.

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Refund & Exchange Policy

Customer satisfaction is our highest priority at AZFON. We offer a hassle-free 7-Day Return and Exchange Policy from the date of package delivery.

Conditions for Return & Exchange:

  • The product must be unused, unwashed, unworn, and in its original pristine condition.
  • All original tags, labels, and intact brand packaging must be preserved.
  • Items on final clearance or flash markdown are eligible for size exchange only.

How to Initiate a Return:

Simply message our WhatsApp support line at 0316 4525977 or email us at support@azfon.com with your Order ID and photos of the item. Our team will arrange an exchange or bank transfer refund within 48 hours.